![]() Luckily messages can’t carry smells! We have very very low standards but since having to provide extra details to prove our key worker status we are NOT happy. We checked in and had to continue about our work, returned and upon inspection was the WORST state we have EVER experienced. We had nowhere to turn since they’d turnt off the emergency contact number. No contact information provided worked for them, x2 telephone numbers and and email address, all wouldn’t allow. Before a negative post I tried to contact the property, no answer, am actually taking my business to the complaints team. I do not complain about my stays, there are always positive things to say about every review I write. ![]() Romford |7.6km from Mayhem Paintball Office It has only just been brought to my attention that my review was not uploaded. Would love to stay again because it didn’t feel like a cramped hotel room more like an apartment which was very nice, but the train noise isn’t worth it unless you can get a room with a window away from the trains then yes go for it!! No problem, I thought! Room was very nice and big, I absolutely loved it! But, it looked like the room I had booked in the first place, why make it seem like you’re doing me a favour by giving me a big room? Also oh god I had the worst sleep of my life! The room was so nice but the trains at night were so unbelievably loud! Everything was great but the trains! That’s the only downside really. After a bit they said we’ll give you a different room a bigger one, a large double to be specific, but said it is near the train station. There was nothing they could do but I kept insisting that I needed a window and this is what I had booked. I specifically requested it when booking too. It specifically said the room had a window but this small room didn’t and I was told some of these rooms have windows and some don’t, so please call ahead or something. I was told that was the room I booked but I did immense research to see which room was best and looked good so I know what I booked. Easy check in, however I had booked a small double room and I was given a super single very small room. Customer service was good, people at the front desk were really nice.
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